When your car dies on the shoulder of US-29 between Iva and Anderson, or you blow a tire on SC-81 with three lanes of traffic flying past at 60 mph, your first 60 seconds matter more than anything else.
We get roadside calls a few times a week. Here is exactly what to do — and what not to do — based on what we've seen go right and wrong.
First, get safe — before you do anything else
- If the car is still moving, ease off the accelerator. Do not brake hard. Steer to the right shoulder if possible, or the left shoulder on a divided highway.
- Turn on your hazard lights immediately. Even before you fully stop. This is the #1 thing that prevents you from getting rear-ended.
- Get as far off the roadway as you can. A flat tire is replaceable. You are not.
- Stay in the vehicle with your seatbelt on if you are on a highway with fast-moving traffic. More people are killed standing next to disabled vehicles than in the original breakdown.
- Exit on the passenger side (away from traffic) only if you absolutely must get out — to put up reflective triangles, for example.
Common scenario: flat tire
If you have a spare and know how to change it, and you are on a safe surface (not a soft shoulder, not on a slope, not in active traffic), it is fine to change it yourself. Otherwise:
- Call us at (864) 348-8473 if you are within 20 miles of Iva
- Or call your roadside assistance if you have it (most insurance policies include it, check your card)
- Don't drive on a fully flat tire — you will destroy the rim, which turns a $90 repair into $300+
We do free roadside tire changes within Iva and bring a replacement if needed. We charge for the tire, not the trip — same as if you came to the shop.
Common scenario: dead battery
If you have jumper cables and another car is willing to help, a jump start is straightforward:
- Both cars off, parked nose to nose, not touching
- Red cable to dead battery positive (+)
- Red cable to good battery positive (+)
- Black cable to good battery negative (–)
- Black cable to a clean metal ground on the dead car's engine block, NOT the dead battery terminal (sparks near a dying battery can cause hydrogen explosion — rare but real)
- Start the good car, let it run for 2-3 minutes
- Start the dead car. If it starts, drive it for at least 20 minutes to recharge
If the car won't hold a charge or dies again immediately, the battery is probably done. We carry common sizes at the shop and can come install one if you're nearby.
Common scenario: locked keys in the car
Don't break a window unless a child or pet is inside on a hot day. Otherwise:
- If you're an AAA or insurance roadside customer, they can usually unlock in 30-60 minutes
- A locksmith in Anderson is typically $75-$120 to unlock a passenger car
- Some newer vehicles (2018+) you can unlock through your phone app if you set it up — check yours
- We help our regulars with this when we can; call and ask
Common scenario: overheating
If the temperature gauge spikes or you see steam:
- Pull over immediately and turn the engine off
- Do not open the radiator cap when it's hot — the system is pressurized and the steam release will burn you badly
- Let it cool for at least 30 minutes before checking coolant level
- If you have coolant or water available, top off the reservoir (not the radiator) once cool
- Driving an overheating engine even another mile can warp the head and cost you thousands
Better to call for a tow than to "just try to make it home."
Save these numbers in your phone today
BP's Express Tire & Auto Plus — (864) 348-8473 We answer during business hours and respond to local emergencies even off-hours when we can.
Anderson County Sheriff's Office (non-emergency) — (864) 260-4400 For breakdowns where you need traffic control or you feel unsafe.
SC Highway Patrol — *HP from a mobile phone, or 911 for emergencies For incidents on US-29, US-178, I-85, or any state highway.
What we keep in our service truck
Our roadside response truck carries:
- Tire plug kit, spare tires in common sizes
- Air compressor, jump starter, jumper cables
- Basic hand tools, OBD-II scanner
- Fuel can (we'll bring 2 gallons if you ran dry)
- Wheel lock keys for most common models
For roadside assistance within Iva and immediately surrounding Anderson County, call us first at (864) 348-8473. We'll tell you straight whether we're the right call or whether you need a tow truck or specialist.
We have helped stranded drivers more than 200 times in the past 15 years. Most of them are now customers — not because we hard-sold them, but because being the shop that actually showed up at 7 PM on a Tuesday meant something.



